VP, Business Operations and Product Development

Jun 1995 – Jan 2006

Managed $42MM annually across 3 offices. Leader of Project Management, Traffic and QA groups which totaled 40 staffers. Responsible for office P&L, resource allocations, business development, employee training and mentoring. Project Director for company's two largest accounts. Increased profitability of accounts by 15%. Grew revenue of one client an average of 23% quarter over quarter since relationship began. Temporarily acted as COO for a division of AOL which had over 350 employees. Completed full workflow process redesign, implementation and training.

1 of 4 office founders. 1 of 6 executive managers of a 165 employee office. Manager and mentor for 30 Project Managers. Managed and allocated production, creative and technology resources totaling 110 employees. Responsible for the creation and implementation of workflow process and development methodology. Manage the office P&L to ensure high capacity utilization (92%) and billability (88%). Maintained 27% operating margin. Responsible for overall quality, profitability and timeliness of all projects Modem Media, San Francisco produced. Responsible for providing creative vision and strategic leadership of the office.

Making the Internet work since 1994.

A Digital Program, Project and Operations Executive

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